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ABOUT US

THREE GENERATIONS ON THE TOOLS.

Refined Plumbing & Gasfitting is Mike and Joanne's family firm: a  husband-and-wife team, a crew they've trained themselves, and now a third generation coming through.

OUR STORY

A PROPER FAMILY FIRM.

Mike has spent more than 30 years on the tools, with 10 years of that here in the Manawatu. Joanne runs the office, answers the phone, and keeps every job on track. Between them, they've built the kind of business the reviews describe: turns up when it says it will, does the job once, leaves the place tidy.

The old-fashioned work ethic isn't a slogan. It's been known to mean finishing a job by the headlights of the van rather than leaving a customer with a half-done system before a storm.

When you ring Refined, you talk to the family. When we turn up, it's the same faces every time.

THE TEAM

THE FACES ON THE JOB.

M

Mike

OWNER · PLUMBER

More than 30 years on the tools, with 10 years of that here in the Manawatu. The name in most of the reviews, and the reason the standard is what it is. If Mike quotes it, that's what it costs.

J

Joanne

OWNER · OFFICE MANAGER

Wife to a plumber of over 30 years, and the voice on the phone. Joanne keeps the jobs booked, the paperwork straight and the whole operation honest.

T

Tommi

QUALIFIED TRADESMAN

Came to us one year into his apprenticeship over three years ago, and is now an excellent fully qualified tradesman. Regularly named in reviews for good reason.

H

Hamish

APPRENTICE

Over three years into his apprenticeship and proving to be a very versatile member of the team, on everything from bathrooms to drainage.

C

Carlos

APPRENTICE · THIRD GENERATION

Son of Mike and Joanne and a third-generation plumber, in his first year of the apprenticeship. The family trade, carried on.

Got a job in mind?

GET A QUOTE

From small repairs to full installs, we're happy to have a look. Get in touch for a free quote.

THE SAME FACES, EVERY TIME.

FAMILY OWNED · MASTER PLUMBERS · PALMERSTON NORTH & THE MANAWATU

HOW WE WORK

THE RULES WE DON'T BREAK.

✓  We turn up when we say we will, or we ring you

✓  Honest prices, quoted before work starts

✓  The job gets finished, not almost finished

✓  The site gets left tidy, every time

✓  Photos of work you can't easily see yourself

THE BACKING

MASTER PLUMBERS, GUARANTEED.

We're Master Plumbers members, which means every job is backed by the Master Plumbers Guarantee and done by qualified, certifying tradespeople. Add the 10% Gold Card discount on labour and a mobile Eftpos that we bring to your home once the job is invoiced. There's are no nasty surprises anywhere in the process.

GET IN TOUCH

LIKE THE SOUND OF HOW WE WORK?

Tell us what's going on and we'll sort it. Straight answers, honest prices, and we turn up when we say we will.

Or ring Joanne in the office